Payment

Payment Policy

The Ordinary organizes its rules on currency, payment methods, and refunds in the following sections. This page applies specifically to theordinarya.shop.

What The Ordinary customers should know about currency and methods
This currency and methods section covers orders and visits through theordinarya.shop for The Ordinary. About Credit/Debit Card

What The Ordinary customers should know about currency and methods
For The Ordinary customers at theordinarya.shop, this section explains currency and methods. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinarya.shop or 8328897920.

What The Ordinary customers should know about billing checks
The Ordinary publishes this billing checks guidance for customers using theordinarya.shop. Payment details are protected and processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

What The Ordinary customers should know about secure processing
For purchases made through theordinarya.shop, The Ordinary applies the following guidance on secure processing. USD is the currency used for all prices and charges. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

How The Ordinary handles refunds and payment help
Customers using theordinarya.shop can rely on the following The Ordinary guidance about refunds and payment help. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinarya.shop
Phone: 8328897920
Physical address: 695 Kihapai St, Kailua, Hawaii, 96734, United States